Soru & Cevap

Google Play Console Hata

09.08.2019 - 09:18

Merhaba,

Dün google play console uygulama yükledim ardında iki tane mail geldi peş peşe uygulama red edildiğini söylüyorlar. Ailelerin Politika Gereksinimlerinin İhlal ettiğini söylüyor. Tam olarak ne yapmak gerektiğini anlamadım. Google play Console tarafından iletilen mailleri aşağıda belirttim.

Yardımlarınız için şimdiden teşekkür ederim.

 

Hi Developers at Fırat Parlak,

After a recent review, we’ve found an issue with your app, Movies & Series House 2019 (org.frtparlak.store.movieshouse). See below for more information about your app’s status and how to correct the issue.

Publishing status: Rejected

Your app has been rejected and wasn't published due to a policy violation. If you submitted an update, the previous version of your app is still available on Google Play.

Issue: Violation of Families Policy Requirements

We have detected that your app collects personal information, however it was not disclosed in your Play Console. Apps that include children in the target audience must comply with all Families Policy Requirements, which requires that you disclose the collection of any personal information from children in your app, including through APIs and SDKs called or used in your app. 

Next steps: Submit your app for another review

Read through the Data Collection section of Families Policy Requirements and make appropriate changes to your app.

Review the App Content > Target audience and content section in your Play Console and be sure to accurately disclose the collection of personal information. And if applicable, you must collect verifiable parental consent before collecting any personal information from children.

Before submitting, make sure that your app is compliant with all other Developer Program Policies. Additional enforcement could occur if there are further policy violations.

Select Store presence > Store listing and click Resubmit app.

Contact support

If you’ve reviewed the policy and believe our decision may have been in error, please reach out to our policy support team. We’ll get back to you within 2 business days.

Please help us improve the developer experience by completing this two question survey.

 

The Google Play Team

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Hi Developers at Fırat Parlak,

Thanks for submitting Movies & Series House 2019 (org.frtparlak.store.movieshouse) to Google Play. After review, your app has been rejected due to a policy violation. If you submitted an update, the previous version of your app is still available on Google Play.

Issue: Violation of Interfering with Apps, Third-party Ads, or Device Functionality policy

Ads associated with your app must not interfere with other apps, ads, or the operation of the device, including system or device buttons and ports. This includes overlays, companion functionality, and widgetized ad units. Ads must only be displayed within the app serving them.

Next steps:

Read through the Interfering with Apps, Third-party Ads, or Device Functionality policy and make appropriate changes to your app. Be sure to remove any ads that appear after the user has exited the app, or after the user has pressed the back button to exit the app.
Make sure that your app is compliant with all other Developer Program Policies. Additional enforcement could occur if there are further policy violations.
Sign in to your Play Console and submit the update to your app.

If you’ve reviewed the ads policy and feel this decision may have been in error, please reach out to our policy support team. One of my colleagues will get back to you within 2 business days.

Best,

Google Play Review Team

 

 

205 Görüntülenme

7 Cevap

Sitedeki sorulara cevap verebilmek için giriş yapın ya da üye olun.

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Konuk (doğrulanmamış)
11.05.2020 - 11:45

Son durum nedir ? Uygulamanız yayınlandı mı ? Aynı sıkıntı bende de var çünkü..

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csaldirim
09.08.2019 - 11:43

Merhaba Fırat Bey. Uygulamanızda kişisel bilgilerin toplandığı bir bölüm mevcut olmalı(Kayıt formu, giriş sayfası gibi). Fakat hedef kitlenizde çocuklar da bulunduğu için aile politikası ihlali gerçekleşmiş durumda. Google, 13 yaş ve altı bireylerin kişisel bilgilerini(isim, soyisim, google hesabı, facebook hesabı vs.) toplama hakkını vermiyor. Bu sebepten dolayı uygulamanızda çocuklar için ayrı bir alternatif oluşturmalı veya hedef kitlenizi değiştirmelisiniz. İyi çalışmalar dilerim.

Fırat Parlak
09.08.2019 - 11:59
İlk olarak cevabınız için Teşekkür ederim. Uygulamada herhangi bir kayıt formu veya giriş sayfası gibi bir bölüm içermemektedir. 13 yaş ve üstü olarak değiştirdim. Bakalım ne olacak.
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ugur.karadag
09.08.2019 - 09:45

test

Fırat Parlak
09.08.2019 - 09:48
test derken ne demek istediniz.